What do our customers opine?
What happened?
Flight delay
Cancelled flight
Overbooking
Problems with luggage
Tell us about your experience
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Many thanks for the service rendered. My satisfaction level is excellent. Of course, I am recommending your services to all my acquaintances who usually travel four to five times a year by plane.
First, I thank you for the management and work done to arrive at a favorable response on the compensation resulting from the delay of the flight from London to Madrid. Again, thank you very much, a greeting and congratulations for your work.
First of all, thank you for having managed everything so efficiently. We have been informed at all times about the situation in which the process was and we have not been given any work. The only thing we had to do was a phone call and send you scanned our DNI next to the boarding passes ... and wait .... we have found that everything has been resolved very quickly too.
The treatment and service provided have been of an excellent standard. We just sent some emails with all the information regarding the flight and they have dealt with processing all the rest. We did not have to worry about any other process or management. And in the end with a very positive result, because we have received the compensation that corresponded to us. I can not do anything else but recommend this service.