Rights of passengers in case of delay or cancellation of flight

Jurídica Aérea


Have you ever suffered a flight delay or cancellation? In case you have had a problem of this type you have the right to claim compensation, as long as the delay has been more than three hours. In this article we briefly tell you the rights of passengers before flight delay or cancellation.


Most of the passengers do not know this, but whenever due to an incident with the airline, they arrive at their final destination with more than 3 hours of delay, the law grants them automatic compensation.


These automatic and minimum compensations are applied according to the flight distance:


  • Less than 1,500 km: compensation of €250.
  • Between 1,500 and 3,500 km: compensation of €400.
  • More than 3,500 km: compensation of €600.


In addition, additional extraordinary costs and damages may be claimed, as set out in Regulation (EC) 261/2004. As for example the refund or alternative transport, and other attentions, including sufficient food and refreshments depending on the waiting time; in addition to lodging in a hotel in case it is necessary to spend one or more nights.


If you have suffered a delay for more than 3 hours or a flight cancellation and want to know more about how to claim your rights, this article tells you how. Our Air Law team is specialized in helping passengers to claim these rights, if you want advise it is FREE, write us to [email protected] or call us 91 070 98 08, we will be happy to help you.